Refund policy
Exchange Policy – Haute House
Haute House follows a strict exchange-only policy. We do not offer returns or refunds under any circumstances.
Exchange requests must be made within 7 days of delivery. Items must be unused, unworn, unwashed, and returned in their original condition with all tags and packaging intact. Products that are damaged, altered, or show signs of use will not be eligible for exchange.
Sale or discounted items are not eligible for exchange.
To request an exchange, please contact us at ettertrends@gmail.com or +91 6235651111 with your order details. Exchange approval is subject to product inspection and stock availability. Shipping charges for exchanges will be borne by the customer unless the item received was incorrect or defective.